Privacy Policy
Your Privacy Matters to Us
At Gypsy Vans Weskus, we believe that your privacy is just as important as your comfort during your stay with us.
Whether you're browsing our website, sending us an enquiry or booking your next West Coast getaway, we are committed to protecting your personal information and handling it responsibly.
This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal information.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
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Your name
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Email address
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Telephone number
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Booking dates
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Number of guests
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Messages or enquiries you send us
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Information provided during the booking process
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Basic website usage information collected through cookies and analytics
We only collect information that is necessary to assist you, manage bookings and improve your experience.
How We Use Your Information
Your information may be used to:
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Respond to enquiries
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Process and manage accommodation bookings
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Communicate with you before, during and after your stay
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Provide customer support
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Improve our website and guest experience
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Meet legal and regulatory requirements where applicable
We will never sell your personal information to third parties.
Booking Platforms
Bookings made through third-party platforms such as Booking.com, LekkeSlaap, Agoda, or other authorised booking partners are also subject to the privacy policies of those respective platforms.
We encourage you to review their privacy policies when making a booking through their services.
Cookies
Our website uses cookies to help improve your browsing experience.
Cookies may be used to:
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Remember your preferences
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Improve website performance
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Understand how visitors use our website
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Help us improve future content and services
Most web browsers allow you to control or disable cookies through your browser settings.
Protecting Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While no online system can guarantee absolute security, we continuously work to safeguard the information entrusted to us.
Sharing Your Information
We only share personal information where necessary to:
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Confirm and manage bookings
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Process payments where applicable
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Comply with legal obligations
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Work with trusted service providers that help us operate our business
We do not sell or rent your personal information.
Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
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Request access to your personal information
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Request corrections if your information is inaccurate
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Request deletion of your personal information where legally permitted
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Withdraw consent where applicable
If you would like to exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or booking platforms.
Once you leave our website, we cannot be responsible for the privacy practices or content of those external websites.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Gypsy Vans Weskus
307 Main Road
Jacobs Bay
Western Cape
South Africa
📞 +27 79 027 7529
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, our website or legal requirements.
The latest version will always be available on this page, and the "Last Updated" date will indicate when changes were made.