Refund Policy
Our Refund Policy
At Gypsy Vans Weskus, we understand that plans can change. We will always do our best to assist our guests wherever possible while ensuring fairness to all bookings.
This Refund Policy should be read together with our Terms & Conditions.
Booking Confirmation
A booking is confirmed once full payment has been received.
Rates are subject to change and apply only to the confirmed booking. Specials, discounts or promotional offers cannot be applied retrospectively.
Cancellations & Rescheduling
We do not offer cash refunds for cancelled bookings.
If you are unable to travel on your original booking dates, you may request to reschedule your stay within 14 days of your original booking date, subject to availability.
If your new booking dates fall within a higher rate period, the applicable rate difference will be payable.
Rescheduled bookings:
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Must be used within 3 months of the original booking date.
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May only be rescheduled once.
Third-Party Bookings
If your booking was made through Booking.com, LekkeSlaap, Agoda, or another booking platform, the cancellation and refund policies of that platform will apply.
Please refer to your booking confirmation or the relevant platform for details relating to your reservation.
Exceptional Circumstances
If exceptional circumstances prevent you from travelling, we encourage you to contact us as soon as possible.
While all bookings remain subject to our booking terms, we will always do our best to assist where reasonably possible.
Contact Us
If you have any questions regarding cancellations, rescheduling or your booking, please contact us.
Gypsy Vans Weskus
307 Main Road
Jacobs Bay
Western Cape
South Africa
📞 +27 79 027 7529
Changes to This Policy
We may update this Refund Policy from time to time.
The most recent version will always be available on this page.